Returns & Exchanges

We want you to feel extraordinary in your NADINE MERABI piece; if it is not quite right, you can return your item within 14 days of delivery. All garments must be unworn, in their original condition, and with all security tags and branded packaging intact.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully place the item inside its original MERABI box and outer packaging, ensuring all protective tissue and tags are included to prevent damage during transit.

3

Ship the Item

Generate your prepaid shipping label through the portal and drop off your package at the designated courier location, keeping your proof of postage safe.

4

Receive Your Refund

Once our quality control team has inspected and approved the return, your refund will be processed to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing