Frequently Asked Questions

Everything you need to know about your NADINE MERABI experience.

How long does international shipping take?

We offer express worldwide shipping. Most international orders arrive within 3-5 business days, depending on your location and customs processing.

What is your return policy?

We accept returns on all full-priced items within 14 days of receipt, provided the garments are unworn, have all tags attached, and the hygiene seal remains intact.

How can I find my perfect size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our garments are tailored for a structured fit.

Do I have to pay duties and taxes?

For many regions, we offer a 'Duties Paid' service at checkout. If your region is not covered, you may be responsible for local import duties upon the arrival of your package.

How should I care for my MERABI garment?

Due to the intricate beadwork, feathers, and delicate fabrics, we strictly recommend professional dry cleaning only for all our pieces.

Can I change my order once it has been placed?

To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are generally unable to make changes or cancellations.